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Luxury is not a thing
It's an Experience

A new definition in customer care.

WHY LINCOLN?

For us, the customer relationship starts before your Lincoln purchase and continues long into ownership. Our dedication, our experience and our unique range of services promise to create an effortless ownership experience.

CONCIERGE

Your 24/7 personal connection to vehicle solutions, services, roadside assistance and so much more. Lincoln’s Concierge Team is dedicated to help in any way we can.

LINCOLN PICKUP & DELIVERY1

Simply schedule a pickup and we’ll bring a loaner Lincoln to you. Then we’ll deliver your Lincoln back to you washed2 and serviced. Service on your schedule is just one more example of seamless ownership.

THE LINCOLN WAYTMAPP3

Contact a personal Concierge. Schedule pickup & delivery.1 Find and reserve parking. 4 Connect with your vehicle remotely when equipped with Lincoln ConnectTM.5 These are just a few features now available at the touch of a finger.

LINCOLN BLACK LABEL

Welcome to the ultimate expression of design and personal service. Your Lincoln Black Label vehicle includes a host of exclusive benefits. Like complimentary anytime car washes6. And upgraded travel benefits including a complimentary vehicle for up to seven days when traveling to Los Angeles, San Francisco, Phoenix, Orlando or Atlanta international airports,7 within the first year of ownership.